CALL US NOW - FOR AN INSTANT QUOTE - 1300 816 800

FAQ

How do I pay for my products?
- Credit cards including VISA, MASTERCARD & AMERICAN EXPRESS are accepted via our secure payment website.
- PayPal is accepted
- Shop Pay is accepted
- Apple Pay is accepted
- Google Pay is accepted 
- AfterPay is accepted
- Bank Transfer (funds may take up to 3 days to clear)

When should I expect the delivery of my order?
All orders will be dispatched within 24 hours of receiving cleared funds.
- Express Post in most cases will arrive 1-2 days 
- Standard Post in most cases will arrive 2-4 days
Please note some outer suburbs and remote areas can take a few days extra

How do I track my Parcel?
Check your order for Tracking number as we use a range of shipping companies:
- Australia Post Express & Regular 
[Tracking starts with 33HND...]
- StarTrack Premium 
[Tracking starts with 9RSZ...]
- Hunter Express e-go 
[Tracking starts with XX...]

How long will it take for you to reply to my email?
We endeavour to respond to all your queries within 3 hours of receiving your message. 

What do you do with my personal information that I submit to your site?
We strictly use your personal information for processing orders and to let you know of any upcoming promotions, special offers and events. We promise that we will not sell or give your personal information to any third parties. 

What if I would like to return a product? 
We want everyone to have an excellent shopping experience with us, so in an unlikely event where you are not 100% satisfied with your purchase please let us know within 30 Days and we will work with you to find a suitable solution.